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ITSMI pioneered the launch of ITIL education in the United States, was the first US company to achieve 'accredited training organization (ATO)' status, commissioned the first ITIL Service Manager class, and has successfully delivered ITIL training leading to individual certification since 1996.
EXPRIENCED APPLICATION TRANSLATES GOOD INTO BEST PRACTICE
" My fellow classmates, from major National and International corporations, performed the same rigor and came to the same conclusion. This is a well regarded and excellent ITIL training company. The results achieved in our move toward ITIL "best practices" are well beyond our expectations and are as a direct result of the knowledge I gained through this class".
Janet Becker- UC Davis Health Systems
Our ITIL training offerings are designed to meet the combined need of passing the examination and being able to put the guidance into immediate effect, based upon real-world and proven know-how..
ITSMI ITIL training is a differentiator. It delivers an instant payback and return on the investment in education - guaranteed.
The ITIL Qualification Scheme (IQS) is in flux as a result of the recent 'refresh' of the core reference materials from 'Version 2' to Version 3'. To ensure our customers are as aware as is practical given the we offer the following position statements on each of the ITIL certificates:
ITSMI is committed to providing the most up-to-date information on each of the above credentials and can offer custom-designed ITIL specific, or ITIL/SMQS combined programs.
ITSMI is proud to be recognized as the first US company to achieve the status of 'registered education provider (REP)' for the standards compliant Service Management Qualification Scheme offered by the Service Management Institute™. The SMQS is the first credential program to be approved by the American National Standards Institute as a preliminary applicant for full accreditation, and consists of ten role-based qualifications.
Learn more about the SMQS by visiting the SM-I website here.
The IT Infrastructure Library® and ITIL®
are each a Registered Trade Mark of the Office of
Government Commerce in the United Kingdom
and other countries.
Please read our cancellation policy and payment policy before registering for classes.
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